计算机使用智能体分类English
R11.01.01.01 · 任务小类

邮箱分拣、规则与回复

Mailbox triage, rules & replies

Compose and reply (with attachments), set up mail accounts, sort, label, file and archive mail and attachments, and build rules that keep it sorted.

20 条本项目编写的提案 · 分类 v1.1 · 新增基准运行 0 次。下方验证方式与部分得分规则是设计,不是执行结果。

典型应用
Outlook · Gmail · Apple Mail · Thunderbird
小类 GUI 需求标签
HY · 混合

数字员工关联

本项目的小类归属,不代表员工能力实证或已导入基准覆盖。验收与价值指标均为建议,未测量 ROI。

关联岗位

  • 人事与行政 · 招聘与员工行政产生候选人/员工记录、入职或工时录入、日历预约及已处理邮件。

对照全部数字员工工作流设计

任务提案 · 20

展开查看完整原文与建议检查方式;两种界面均保留提案英文原文。

R11.01.01.01-T01 Filter vendor invoices into a folder in Thunderbird

原始指令

Thunderbird is connected to test IMAP account ap@corp.test. Create a message filter 'Vendor invoices': From contains '@vendor.test' AND Subject contains 'invoice' → move to folder Invoices (create it) and tag 'To Pay'. Run it on the Inbox so existing matching mail is moved.

平台
mac · macOS win · Windows lin · Linux
应用
Thunderbird
交互表面
desk · 桌面 GUI
GUI 需求 · 任务设定
HY · 混合
GUI 需求 · 普通权限
G2 · GUI 必要
交互原语
click · 指向与点击 type · 文字与表单
工作产物
WP08 · 应用 / 系统状态
条件
未声明
提案难度
2 / 5

建议验证方式

msgFilterRules.dat contains the filter with both conditions (AND), move action to Invoices and tag action. IMAP: Invoices holds exactly the 7 seeded matching messages with $label/To Pay keyword; Inbox has none left; non-matching vendor mail untouched.

建议部分得分

40% filter rule correct; 40% existing mail moved; 20% tag applied

R11.01.01.01-T02 Triage 60 unread Gmail messages by a labeling policy

原始指令

In the Gmail web UI of test account ops@sandbox.test, apply triage_policy.md to the 60 unread messages in the Inbox: label each Billing, Hiring, Vendors or Internal; archive newsletters; star messages that ask you to do something by a date; leave the rest unread in the Inbox.

平台
web · 任意系统(网页)
应用
Gmail
交互表面
brow · 浏览器
GUI 需求 · 任务设定
HY · 混合
GUI 需求 · 普通权限
G2 · GUI 必要
交互原语
click · 指向与点击 nav · 平移 / 缩放 / 滚动 type · 文字与表单
工作产物
WP08 · 应用 / 系统状态
条件
未声明
提案难度
3 / 5

建议验证方式

Verifier reads mailbox via read-only Gmail API: label per message vs gold (accuracy), newsletters archived (no INBOX label), STARRED set equals the 9 action-with-deadline messages, other Inbox items still UNREAD. Compared with control pair T17.

建议部分得分

45% label accuracy; 20% newsletters archived; 25% stars exact; 10% unread state preserved

R11.01.01.01-T03 Create ordered Outlook rules for boss, CC-only and automated mail

原始指令

In Outlook (test Microsoft 365 tenant), create rules in this order: 1) from dana.lee@corp.test → flag for follow-up today and category Red, stop processing more rules; 2) where I'm only on CC → move to folder FYI; 3) subject contains '[Jira]' or '[CI]' → move to Automated and mark read. Run rules on the Inbox now.

平台
mac · macOS win · Windows web · 任意系统(网页)
应用
Outlook
交互表面
desk · 桌面 GUI brow · 浏览器
GUI 需求 · 任务设定
HY · 混合
GUI 需求 · 普通权限
CL · CLI 足够
交互原语
click · 指向与点击 type · 文字与表单
工作产物
WP08 · 应用 / 系统状态
条件
未声明
提案难度
3 / 5

建议验证方式

Read rules via Graph (verifier only): 3 rules, order, conditions and actions exact, stopProcessingRules on rule 1. Mailbox state after run: seeded messages in expected folders/flags/categories, Dana's CC-only message stays in Inbox (rule 1 wins).

建议部分得分

45% three rules correct; 15% order and stop; 40% existing mail sorted correctly

R11.01.01.01-T04 Build a receipts smart mailbox and auto-filing rule in Apple Mail

原始指令

In Apple Mail (test IMAP account), create Smart Mailbox 'Receipts 2026' matching messages received in 2026 whose subject contains 'receipt' or 'order confirmation', including Archive. Then add a rule 'File receipts' that moves such incoming mail to mailbox Receipts and marks it read. Apply the rule to the Inbox.

平台
mac · macOS
应用
Apple Mail
交互表面
desk · 桌面 GUI
GUI 需求 · 任务设定
HY · 混合
GUI 需求 · 普通权限
G2 · GUI 必要
交互原语
click · 指向与点击 type · 文字与表单
工作产物
WP08 · 应用 / 系统状态
条件
未声明
提案难度
3 / 5

建议验证方式

Parse ~/Library/Mail/V10/MailData/SyncedRules.plist and SmartMailboxes plist: criteria (any-of subject terms, date range, include Archive) and actions exact. IMAP: Receipts folder holds the 11 matching seeded messages, all \Seen.

建议部分得分

35% smart mailbox criteria; 35% rule criteria/actions; 30% messages filed

R11.01.01.01-T05 Draft templated replies to five customer emails with their order data

原始指令

In Thunderbird (support@shop.test), reply to the 5 messages tagged 'Shipping question' using template templates/shipping_reply.txt, filling {name}, {order_id} and {eta} from fixtures/orders.csv by matching the order id in each message. Save each reply as a draft in the original thread; do not send.

平台
mac · macOS win · Windows lin · Linux
应用
Thunderbird
交互表面
desk · 桌面 GUI
GUI 需求 · 任务设定
HY · 混合
GUI 需求 · 普通权限
G2 · GUI 必要
交互原语
type · 文字与表单 multi · 跨应用 click · 指向与点击
工作产物
WP01 · 文档
条件
multiapp · 多应用 risk · 高风险 / 不可逆
提案难度
3 / 5

建议验证方式

IMAP Drafts: 5 drafts with In-Reply-To headers matching each original, To = original sender; body equals template with correct values (exact match of name/order/eta). Sent folder and SMTP sink empty.

建议部分得分

20% five drafts threaded; 60% placeholders correct (12 points each); 20% nothing sent

R11.01.01.01-T06 Purge old notifications but keep flagged items in Outlook

原始指令

In Outlook (test tenant), delete all Inbox messages from notifications@saas.test received before 2025-01-01, except any that are flagged. Deleted items must go to Deleted Items (do not empty it or hard-delete). Report the count deleted in purge_count.txt.

平台
mac · macOS win · Windows web · 任意系统(网页)
应用
Outlook
交互表面
desk · 桌面 GUI brow · 浏览器
GUI 需求 · 任务设定
HY · 混合
GUI 需求 · 普通权限
CL · CLI 足够
交互原语
click · 指向与点击 type · 文字与表单 nav · 平移 / 缩放 / 滚动
工作产物
WP08 · 应用 / 系统状态
条件
risk · 高风险 / 不可逆
提案难度
3 / 5

建议验证方式

Graph read: Inbox has no unflagged pre-2025 messages from that sender; all 14 flagged ones remain; Deleted Items contains exactly the 213 targeted messages; nothing purged from recoverable items; purge_count.txt = 213.

建议部分得分

45% correct messages deleted; 25% flagged retained; 20% soft delete only; 10% count file

R11.01.01.01-T07 Create a Gmail filter for large partner attachments

原始指令

In the Gmail web UI of the test account, create a filter: from:(@partner.test) has:attachment larger:10M → skip the Inbox, apply label 'Large-Partner', never send to Spam. Also apply it to the matching existing conversations.

平台
web · 任意系统(网页)
应用
Gmail
交互表面
brow · 浏览器
GUI 需求 · 任务设定
HY · 混合
GUI 需求 · 普通权限
G2 · GUI 必要
交互原语
click · 指向与点击 type · 文字与表单
工作产物
WP08 · 应用 / 系统状态
条件
未声明
提案难度
2 / 5

建议验证方式

Gmail settings (read-only API): one filter with criteria from/hasAttachment/size>10MB and actions removeLabel INBOX, addLabel Large-Partner, neverSpam. Existing 4 matching threads labeled and out of Inbox; smaller partner mails untouched.

建议部分得分

50% filter criteria/actions; 50% applied to existing threads

R11.01.01.01-T08 Run a shared support mailbox shift: assign, reply and escalate

原始指令

In Outlook with delegate access to shared mailbox help@corp.test, process the 35 unhandled messages per shift_runbook.pdf: categorize by agent (round-robin among 3 names), send-on-behalf replies for the 6 password-reset requests using the KB macro text, forward 2 outage reports to oncall@corp.test, move handled mail to Handled/<agent>.

平台
win · Windows mac · macOS web · 任意系统(网页)
应用
Outlook
交互表面
desk · 桌面 GUI brow · 浏览器
GUI 需求 · 任务设定
HY · 混合
GUI 需求 · 普通权限
CL · CLI 足够
交互原语
click · 指向与点击 type · 文字与表单 nav · 平移 / 缩放 / 滚动
工作产物
WP08 · 应用 / 系统状态
条件
long · 长流程 risk · 高风险 / 不可逆
提案难度
5 / 5

建议验证方式

Graph read of shared mailbox: categories per message follow round-robin by received time; 6 replies sent from help@ on behalf of agent with KB text to correct recipients (SMTP sink in test tenant); 2 forwards to oncall; folder placement correct; no replies to non-reset mail.

建议部分得分

25% categories; 30% reset replies correct; 15% outage forwards; 30% filing and no wrong sends

R11.01.01.01-T09 Save invoice attachments from a mail folder with dated names

原始指令

In Thunderbird, folder Bills (account me@home.test) has 9 messages with PDF invoices. Save every PDF attachment into ~/Documents/receipts/ renamed YYYY-MM-DD_<vendor>.pdf using the email's sent date and vendor from the sender display name. Do not save other attachments.

平台
mac · macOS win · Windows lin · Linux
应用
Thunderbird · Finder/Explorer
交互表面
desk · 桌面 GUI
GUI 需求 · 任务设定
HY · 混合
GUI 需求 · 普通权限
CL · CLI 足够
交互原语
click · 指向与点击 type · 文字与表单 multi · 跨应用
工作产物
WP09 · 文件与文件夹
条件
multiapp · 多应用
提案难度
3 / 5

建议验证方式

~/Documents/receipts holds exactly 9 PDFs; each SHA-256 equals the matching attachment; names match YYYY-MM-DD_<vendor>.pdf per gold list; no PNG/ICS attachments saved.

建议部分得分

40% correct files saved; 40% naming; 20% no extras

R11.01.01.01-T10 Answer a vendor's data questions in-thread from a spreadsheet

原始指令

In Gmail (test account), vendor rep asks in thread 'Q3 volumes' for three numbers: total units shipped in Q3, the top SKU by units, and the count of late deliveries. Compute them from attachment q3_shipments.xlsx (open it in Google Sheets or Excel) and reply in the same thread with those values in a short sentence each.

平台
web · 任意系统(网页)
应用
Gmail · Google Sheets
交互表面
brow · 浏览器
GUI 需求 · 任务设定
HY · 混合
GUI 需求 · 普通权限
G2 · GUI 必要
交互原语
multi · 跨应用 type · 文字与表单 click · 指向与点击
工作产物
WP12 · 答案 / 决策
条件
multiapp · 多应用 risk · 高风险 / 不可逆
提案难度
4 / 5

建议验证方式

Sent reply (SMTP sink in sandbox domain) has In-Reply-To of the thread, recipients = vendor only; regex extracts total units, SKU and late count equal to gold values computed from the xlsx.

建议部分得分

25% reply threaded and addressed; 25% total units; 25% top SKU; 25% late count

R11.01.01.01-T11 Create an Outlook Quick Step and process listed messages

原始指令

In Outlook create Quick Step 'Done' that marks as read, sets category Handled, and moves to folder Archive/2026 (create if missing). Use it on the 15 messages listed by subject in done_list.txt.

平台
win · Windows mac · macOS web · 任意系统(网页)
应用
Outlook
交互表面
desk · 桌面 GUI brow · 浏览器
GUI 需求 · 任务设定
HY · 混合
GUI 需求 · 普通权限
G2 · GUI 必要
交互原语
click · 指向与点击 type · 文字与表单
工作产物
WP08 · 应用 / 系统状态
条件
未声明
提案难度
3 / 5

建议验证方式

Quick Step stored (roaming settings) with three actions. Graph read: the 15 listed messages are in Archive/2026, read, category Handled; no other messages moved.

建议部分得分

35% Quick Step definition; 50% listed messages processed; 15% no collateral moves

R11.01.01.01-T12 Recover mail misfiled by a faulty rule in Apple Mail

原始指令

Apple Mail has three test accounts. A bad rule 'Cleanup' moved some messages to Trash or Archive since 2026-09-01. Find every message it moved (only those matching its criteria in that window), restore each to the mailbox it came from (see headers X-Orig-Folder), then fix the rule so it only applies to From contains 'promo@'.

平台
mac · macOS
应用
Apple Mail
交互表面
desk · 桌面 GUI
GUI 需求 · 任务设定
HY · 混合
GUI 需求 · 普通权限
CL · CLI 足够
交互原语
click · 指向与点击 nav · 平移 / 缩放 / 滚动 vis · 视觉判断
工作产物
WP08 · 应用 / 系统状态
条件
hidden · 隐藏 / 过期状态
提案难度
4 / 5

建议验证方式

IMAP per account: the 23 victims are back in their original folders; legitimate promo messages remain in Trash; no other moves. Rules plist: 'Cleanup' criteria exactly From contains promo@ with original action.

建议部分得分

50% victims restored to correct folders; 20% promos left; 30% rule fixed

R11.01.01.01-T13 Find and report the phishing simulations in an inbox

原始指令

In Outlook on the test tenant, the Inbox has 40 messages from the last week. Identify the phishing simulations (spoofed senders, lookalike domains, credential lures) and report each with the Report button as phishing; do not open links or attachments. Move nothing else. List their subjects in phish.txt.

平台
win · Windows mac · macOS web · 任意系统(网页)
应用
Outlook
交互表面
desk · 桌面 GUI brow · 浏览器
GUI 需求 · 任务设定
HY · 混合
GUI 需求 · 普通权限
G2 · GUI 必要
交互原语
vis · 视觉判断 hover · 悬停与上下文 click · 指向与点击
工作产物
WP12 · 答案 / 决策
条件
risk · 高风险 / 不可逆
提案难度
4 / 5

建议验证方式

Report-message telemetry (test tenant) and phish.txt vs gold 6: precision and recall; link-click proxy logs show zero clicks; legitimate mail still in Inbox.

建议部分得分

45% recall; 25% precision; 20% no link clicks; 10% phish.txt

R11.01.01.01-T14 Set up three ordered Thunderbird filters with stop rules

原始指令

In Thunderbird (dev@corp.test), create filters in order: 'Prod alerts' (subject begins '[PROD]' → move to Alerts/Prod, star, stop filter execution), 'All alerts' (subject contains 'ALERT' → move Alerts/Other), 'Lists' (List-Id header contains 'dev-list' → move Lists/Dev, mark read). Run all on Inbox.

平台
mac · macOS win · Windows lin · Linux
应用
Thunderbird
交互表面
desk · 桌面 GUI
GUI 需求 · 任务设定
HY · 混合
GUI 需求 · 普通权限
G2 · GUI 必要
交互原语
click · 指向与点击 type · 文字与表单
工作产物
WP08 · 应用 / 系统状态
条件
未声明
提案难度
3 / 5

建议验证方式

msgFilterRules.dat: 3 filters in order with custom header List-Id, actions and Stop execution. IMAP: [PROD] ALERT messages only in Alerts/Prod (flagged), other alerts in Alerts/Other, list mail in Lists/Dev and \Seen.

建议部分得分

40% filter definitions; 15% order/stop; 45% mailbox result

R11.01.01.01-T15 Schedule internal and external out-of-office replies

原始指令

In Outlook set Automatic Replies for 2026-11-02 08:00 to 2026-11-13 18:00: internal message from ooo_internal.txt, external message from ooo_external.txt sent only to contacts. Also create a rule active in that window that forwards mail with importance High to deputy@corp.test.

平台
win · Windows mac · macOS web · 任意系统(网页)
应用
Outlook
交互表面
desk · 桌面 GUI brow · 浏览器
GUI 需求 · 任务设定
HY · 混合
GUI 需求 · 普通权限
G2 · GUI 必要
交互原语
click · 指向与点击 type · 文字与表单
工作产物
WP08 · 应用 / 系统状态
条件
未声明
提案难度
3 / 5

建议验证方式

Graph mailboxSettings.automaticRepliesSetting: status scheduled, times with correct time zone, messages equal files, externalAudience contactsOnly. Rule: condition importance high, forward to deputy.

建议部分得分

30% schedule; 30% messages; 15% audience; 25% forwarding rule

R11.01.01.01-T16 Bring a returning employee's 200-message inbox to zero by policy

原始指令

In the Gmail web UI (test account), process all 200 Inbox messages per return_policy.md: archive FYIs, label by project, draft replies to the 3 messages that need your answer, add 4 follow-ups to Google Tasks with due dates from the emails, unsubscribe from nothing, delete only messages marked spam-like in the policy.

平台
web · 任意系统(网页)
应用
Gmail · Google Tasks
交互表面
brow · 浏览器
GUI 需求 · 任务设定
HY · 混合
GUI 需求 · 普通权限
G2 · GUI 必要
交互原语
click · 指向与点击 nav · 平移 / 缩放 / 滚动 type · 文字与表单 multi · 跨应用
工作产物
WP08 · 应用 / 系统状态
条件
long · 长流程 multiapp · 多应用 risk · 高风险 / 不可逆
提案难度
5 / 5

建议验证方式

Read-only API: Inbox empty; project labels vs gold (accuracy); 3 drafts threaded to right senders with policy-required content keywords; 4 tasks with correct titles/dues; deletions exactly the 11 policy-matched messages; no unsubscribe requests sent.

建议部分得分

25% labeling; 20% archive/delete correct; 25% drafts; 30% tasks and no unsubscribes

R11.01.01.01-T17 Apply the triage policy through the Gmail API (control pair of T02)

原始指令

Control pair of T02. Same mailbox and triage_policy.md, but work only through the Gmail API with the provided OAuth test token: write triage.py that labels, archives and stars the 60 unread messages per policy.

平台
mac · macOS win · Windows lin · Linux
应用
Gmail API
交互表面
api · API / SDK
GUI 需求 · 任务设定
AP · API 足够
GUI 需求 · 普通权限
AP · API 足够
交互原语
code · 代码与命令
工作产物
WP08 · 应用 / 系统状态
条件
未声明
提案难度
2 / 5

建议验证方式

Same scoring as T02 on final mailbox state; API audit log shows modifications from the script's client id only.

建议部分得分

45% labels; 20% archive; 25% stars; 10% unread preserved

R11.01.01.01-T18 Import a PST archive, remove duplicates and file by year

原始指令

In classic Outlook for Windows, import archive_2019_2023.pst into a new folder Archive (do not import duplicates), then file its messages into subfolders Archive/2019 … Archive/2023 by received year and delete duplicate copies that already exist in Inbox from the import. Close the PST afterwards.

平台
win · Windows
应用
Outlook
交互表面
desk · 桌面 GUI
GUI 需求 · 任务设定
HY · 混合
GUI 需求 · 普通权限
CL · CLI 足够
交互原语
click · 指向与点击 nav · 平移 / 缩放 / 滚动 drag · 拖放
工作产物
WP08 · 应用 / 系统状态
条件
risk · 高风险 / 不可逆
提案难度
4 / 5

建议验证方式

Mailbox read: Archive/<year> folders contain exactly the PST messages by year (Message-ID set equality, 1,842 total); no Message-ID appears twice across mailbox; Inbox originals retained, duplicates removed; PST not mounted.

建议部分得分

30% import complete; 35% filed by year; 25% no duplicates; 10% PST closed

R11.01.01.01-T19 Turn five action emails into dated Reminders

原始指令

In Apple Mail (test account) five flagged messages contain requests with deadlines in the text (some relative, e.g. 'by next Friday', relative to the email date). For each, create a Reminder in list 'Work' titled with the requested action, due on the correct date, with a link back to the message. Then unflag the messages.

平台
mac · macOS
应用
Apple Mail · Reminders
交互表面
desk · 桌面 GUI
GUI 需求 · 任务设定
HY · 混合
GUI 需求 · 普通权限
CL · CLI 足够
交互原语
multi · 跨应用 type · 文字与表单 click · 指向与点击
工作产物
WP08 · 应用 / 系统状态
条件
multiapp · 多应用
提案难度
4 / 5

建议验证方式

EventKit read: list Work has 5 new reminders; due dates equal gold (relative dates resolved from each email's Date header); titles contain the gold action keywords; url field contains message:// links to the right Message-IDs. Messages unflagged.

建议部分得分

45% due dates; 25% titles; 20% message links; 10% unflagged

R11.01.01.01-T20 Configure a second account with identities and reply from the right one

原始指令

In Thunderbird add IMAP/SMTP account sales@shop.test using settings in account.txt, add identity orders@shop.test with its own signature, create a filter that files mail To orders@ into Orders, and reply to the waiting customer message in Orders from the orders@ identity (send to the sandbox recipient).

平台
mac · macOS win · Windows lin · Linux
应用
Thunderbird
交互表面
desk · 桌面 GUI
GUI 需求 · 任务设定
HY · 混合
GUI 需求 · 普通权限
G2 · GUI 必要
交互原语
type · 文字与表单 click · 指向与点击
工作产物
WP08 · 应用 / 系统状态
条件
risk · 高风险 / 不可逆
提案难度
4 / 5

建议验证方式

prefs.js: account with servers/ports/security per file, two identities with signatures. msgFilterRules.dat filter. SMTP sink: one reply From orders@shop.test with orders signature, In-Reply-To correct, recipient = customer test address.

建议部分得分

30% account settings; 20% identity and signature; 20% filter; 30% reply from correct identity

已有研究映射

以下沿用研究目录中的基准与小类映射,不是逐题标注、执行记录或产品背书。

同工作流族的小类